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DonJoy IceMan Clear3 - Universal Pad

Package: Don Joy Clear 3 Universal Pad

Frequently Bought Together

Donjoy IceMan CLEAR3 Sterile Dressing Accessories

The IceMan CLEAR3 cold therapy unit helps reduce pain and swelling, speeding up rehabilitation and recovery. The IceMan helps provide extended cold therapy to aid in a variety of indications and protocols as directed by a medical professional. It utilizes DonJoy’s recirculation system, which helps maintain more consistent and accurate temperatures than other competitive cold therapy units, in a pre-set configuration.

Proven Performance

  • Time tested with over 20 years of experience delivering industry-leading cold therapy solutions
  • Developed through direct customer interaction and feedback

SIZING

Replacement Pad                               

Dimension    

Part Number                           

Length of Velcro Straps       

Hose Length 

Universal Regular 

10.85” x 11.34” 

11-0679-9 

15”, 24”, 48” Straps 

6.5” 

Universal XL 

12” x 11.34” 

11-0681-9 

15”, 24”, 48” Straps 

6.5” 

Universal XL & EH 

12” x 11.34” 

11-0682-9 

15”, 24”, 48” Straps 

15” 


Whats in the Box

  • Don Joy Clear 3 Machine
  • Don Joy Pad ( Must be selected by patient)
  • Clear 3 power cord
  • Instruction Booklet
  • Straps that secure pad.

Indications

  • Post Operative
  • Arthroscopic Procedures
  • Reconstructive Procedures
  • Plastic Surgery
  • General Surgery
  • Post-Trauma
  • Chronic Pain
  • Physical Therapy

    Store Policies

    Shipping

    • Shipping rates are calculated at checkout. Ground Shipping time frames are estimated via USPS and UPS. 
    • The shipping deadline is 1:00 PM EST. 
    • UPS does not ship on Saturday or Sunday
    • Next day orders, please contact us for confirmation of delivery time: CS@myicewrap.com
    • Saturday delivery is possible; however, you must call to obtain Saturday delivery. 
    Returns

    Warranty Policy

    The cold therapy units and pads have a 6-month warranty from the manufacturer. Customers just need to contact cs@myicewrap.com to handle that process.

    Exchange Policy

    Mistakes happen: most orders made by mistake (i.e. a left instead of a right) are eligible for an exchange if the incorrect size or item was ordered. All items must be in NEW condition to be exchanged (they cannot be used). Cold therapy pads can only be exchanged if they are still in the sealed plastic bag. Before shipping any product back, you must first obtain an authorization number via email at CS@myicewrap.com.

    If you have additional questions please contact customer support by phone at (828) 729-2934 during normal business hours.

    Return policy

    Important - Please Read!
    Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. Myicewrap.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty.

    Returns can be accepted if returned within a 14-day window after delivery and are in new condition (UNUSED) and in their original packaging with instructions. If the plastic pad bag is opened, the package cannot be returned. Shipping fees will apply.

    A 20% restocking fee will apply.

    Before shipping any product back, you must first obtain an authorization number via email at the following address: CS@myicewrap.com.

    If the sender wishes to ship the item back to Myicewrap.com, please provide the authorization number on a piece of paper and place it in the package, DO NOT WRITE ON THE BOX. Myicewrap.com will not be responsible for lost or returned packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise,

    Before shipping any product back, you must first obtain an authorization number via email at the following address: CS@myicewrap.com.

    If the sender wishes to ship the item back to Myicewrap.com, please DO NOT WRITE ON THE BOX. Myicewrap.com will not be responsible for lost return packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise, Myicewrap will send you a return shipping label and the cost of that shipping will be deducted from the refund.

    Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.

    In order to ensure that the return and refund are processed correctly, each return must have an RA# written on the packing slip inside the box. Do not write RA#s on the product boxes. If an RA# is written so that the packaging of the item is defaced, a refund will not be issued.

    Without an RA#, we regret that we cannot issue you a full refund. So please obtain an RA# in advance.

    The below items are not eligible for return or exchange:

    • Cold Therapy Units and/or Pads

    The above products are available for warranty-only replacement. If you have a question about the return eligibility of a particular product please contact customer service.

    We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse or failure to maintain the equipment to manufacturers specifications properly.will send you a return shipping label and the cost of that shipping will be deducted from the refund.

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